Privacy Policy
Privacy Policy
At Devatha Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website, purchasing products, or interacting with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of personal and non-personal information to provide and improve our services.
a. Personal Information
This includes any data that can be used to identify you, such as:
Name
Contact Information: Email address, phone number, mailing address
Billing Information: Credit card details, billing address, or payment information
Account Information: Username, password, or other login credentials
Order History: Information about the products or services you purchase
b. Non-Personal Information
We may also collect non-identifying information such as:
Browsing Data: IP address, browser type, operating system, and device information
Cookies and Tracking Data: We use cookies and other tracking technologies to enhance your experience on our website. You can control your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for various purposes, including but not limited to:
a. Service Delivery
To process and fulfill your orders, including shipping and payment processing.
To provide customer support and respond to inquiries or requests.
b. Website and Service Improvement
To personalize your experience on our website, including showing you relevant content and recommendations.
To improve the performance, design, and usability of our website and services based on user feedback.
c. Marketing and Communications
To send you promotional offers, newsletters, and product updates, but only with your consent. You can opt out of marketing emails at any time.
To contact you for surveys, feedback, or notifications regarding important changes to our products or services.
d. Legal Compliance
To comply with legal requirements, regulations, or governmental requests.
To enforce our terms and conditions, and protect the rights, property, or safety of Devatha Dental, our customers, or others.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following situations:
a. Service Providers
We may share your personal information with trusted third-party service providers who help us deliver our services. This includes payment processors, shipping companies, email marketing platforms, and IT service providers. These third parties are required to keep your information confidential and only use it to perform their specific tasks.
b. Legal Obligations
We may disclose your personal information if required to do so by law or in response to legal requests, such as a subpoena, court order, or regulatory inquiry.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. This includes encryption, secure servers, and restricted access to your personal data.
However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights concerning your personal data:
a. Access and Correction
You have the right to access and request correction of any personal information we hold about you. If any of your details change or you believe the information we hold is inaccurate, please contact us.
b. Data Portability
You may request a copy of your personal data in a commonly used, machine-readable format.
c. Right to Erasure
You can request that we delete your personal information, subject to legal or contractual obligations we may have to retain certain data.
d. Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us directly.
e. Restriction of Processing
You may request that we restrict the processing of your personal information in certain situations, such as if you contest the accuracy of the data or oppose its processing.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and collect analytics. Cookies are small text files that are stored on your device. You can control how cookies are used through your browser settings, but disabling them may affect the functionality of certain features on our site.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@devathadental.com
Phone: +91 9846995520
Office Hours: Monday to Saturday, 9:00 AM – 6:00 PM